Tuesday, October 18, 2011

Social Media Campaign Draws Truck Enthusiasts Out and Online


Flash Point Campaign combines Head-to-Head Video Content & Social Sharing to reach the Truck Market (Part 3 of 3)

Imagine you're at the Super Bowl, and the sold-out crowd of 95,000 is buzzing with consumer-to-consumer conversation about the Ford F-150. Now take that sold out crowd and double it, and you begin to understand the scale of brand advocacy generated by the EcoBoost Challenge – and that's just within the first 30 days of the campaign.

The battle between the great American truck brands can get as heated as a bitter sports rivalry, and truck owners are not afraid to voice how fiercely loyal they are to their brand. During its ‘Built Ford Tough' sales event, the maker of the best-selling truck in America turned to Flash Point to activate an online audience to not just learn about the features of the F-150, but why exactly it is superior to its domestic rivals, Chevy Silverado and Ram.

Flash Point answered the call with the multi-tier quot;EcoBoost Challenge" program, where users could watch a video with Mike Rowe showing off the EcoBoost engine that gives the F-150 an edge over its competitors, answer a trivia question, and enter for a chance to win their very own F-150 with EcoBoost along with over $12,000 in prizes from companies like The Home Depot, NASCAR, and Country Music Hall of Fame and Museum, Professional Bull Riding Association and Bass Pro Shops.


Translating Brand Loyalty to Measurable Sales & Advocacy


Looking at simply the big-ticket prizes and muscle-flexing why-buy claims, the campaign could be chalked up to "just another car giveaway" – but what made this campaign different was the behind-the-scenes campaign strategy. A mixture of strategic focus on measurable sales goals and coveted but difficult to measure word-of-mouth advertising, the campaign took the idea of a "sweepstakes" to the next level by embracing the fierce brand loyalty that makes the truck market so competitive and making it part of the campaign.

After the participant has seen the head-to-head comparison between F-150 and its competitors, he/she has the ability to post a Facebook comment that other truck buyers can see, and can be shared right on the participants wall.

After the first 30 days of the campaign, the contest has generated 1,227 likes and comments – including the following examples. With an average of 170 Facebook friends per account, that's over 200,000 impressions from consumer-to-consumer brand conversations – or, double the amount of a sold-out Super Bowl.


Scaling National Social Media Success to Dealer Groups and Dealerships

Though the EcoBoost Challenge was on the surface a national campaign, Flash Point designed it to be scalable for both Tier II regional and Tier III Dealership use. With all of the back-end work of setting up the campaign already taken care of by national, the largest truck markets across the nation were able to easily afford the turn-key enhancement, making it available to their Ad Groups as well as their individual Dealers (28 Dealer Ad Groups and 4 Pilot Dealers).

Finally, those Ford Dealer Ad Groups already with a Flash Point-managed Social Media Solution got an additional and unexpected bonus – all the promotional and retail content included for free as part of the Flash Point Social Media Solution. The benefit? A surge of on average 1,000+ Facebook fans within the first 30 days.


To learn how your Dealer Ad Group or Dealership can benefit from a Flash Point-managed Social Media Solution, feel free to contact us at 949-224-3702, today.


Learn more about the Flash Point Social Media solution in parts 1 &2 of the 3 part series:


Part 1: Flash Point, Team Detroit, and Buddy Media Gear Up to Serve Ford Dealer Groups Nationwide

Learn more about how the Flash Point Solution provides a best-in-class Social Media solution that affords the power of national marketing to the regional marketing of Dealer Ad groups.

Part 2: Flash Point Propels 'F-150 EcoBoost Challenge' Facebook Campaign to Nationwide Acclaim

With the help of Flash Point, Ford's ambitious 2-week quot;EcoBoost Challenge" campaign that garnered press from national outlets like Mashable & USA Today, found a home on Facebook and Twitter, where it thrived amongst a community of over 6 million unique followers and fans exposed to the message of celebrating fuel economy, community service, and good will.

Wednesday, October 5, 2011

Flash Point propels ‘F-150 EcoBoost Challenge’ Facebook Campaign to Nationwide Acclaim





Highlighting fuel-efficiency in a truck. Pitting Do-Gooders against each other. Giving away free gas to an entire city. The headlines on sites like Mashable, AOL, and USA Today were not your typical auto-related news and the public curiosity was rampant. With the help of Flash Point, Ford’s ambitious 2-week “EcoBoost Challenge” campaign that garnered this curiosity found a home on Facebook and Twitter, where it not just lived, but thrived amongst a community of over 6 million unique followers and fans exposed to the message of celebrating fuel economy, community service, and good will.

The Ford F-150 EcoBoost Challenge started and ended in less than 2 weeks: contestants received their F-150 trucks equipped with EcoBoost engines, and were measured for a week by online votes and driving as efficiently as possible while still doing good will for their community. The reward would fittingly benefit both themselves and their greater community – the winning contestant earned free gas for their entire home city.

The ambitious campaign moved along with score updates from the contestants and daily events at a pace too rapid to represent on a website that doesn’t have an active daily audience who would keep up with the updates. Social Media proved to be the perfect medium to tell the EcoBoost Challenge story, and the Flash Point Social Media solution was the perfect tool to get the message out quickly.

Ford relied on Flash Point to build out a Facebook tab as the ‘hub’ of contest information, and in turn Flash Point was able to syndicate the national content to regional Ford pages, at no additional cost to the participating regional Dealer groups. Though the EcoBoost Challenge lasted only two weeks, the extensive blog, press, and social media coverage to more than 58 million online monthly users allowed the participating Dealer groups to take advantage of increased interaction and fan growth.

For example, fans of the Mountain States Ford Facebook page were able to support Colorado-native contestant Josh Mishell and engage with the campaign by voting for him right on the Facebook tab. At the same time, fans of the Midwest Ford Dealers Facebook Page were able to support Kansas City native Chris Tracy and get instant updates on the standings in the race for free gas. As more campaigns like this take place on a national level, Dealer groups who opt to receive syndicated national content through the Flash Point solution will continue to be able to engage their fan base on a local level with the power of national content & the speed and flexibility of a local marketer.

Stay tuned for part 3 of the series that takes a look at how Flash Point is helping Ford regional groups leverage a large National sweepstakes with prize partners like NASCAR, Country Music Hall of Fame and Museum, and Home Depot.

LEARN MORE:

READ ON: Part 1 of 3 of the series discusses how the Flash Point Solution provides a best-in-class Social Media solution that affords the power of national marketing to the regional marketing of Dealer Ad groups.

WATCH THE VIDEO: Flash Point caught up with Scott Monty, Global Digital & Multimedia Communications Manager at Ford, who gave an eye-opening perspective of the role of Social Media in the automotive industry.


Monday, September 12, 2011

Flash Point and Team Detroit Gear Up to Serve Ford Dealer Groups Nationwide (Part 1 of 3)



Newport Beach - September 7, 2011 -

For the past two years, Ford has been making headlines for its innovative embracement of digital marketing. Its latest endeavor teams WPP's (NASDAQ:WPPGY) Team Detroit Inc.(TDI) and Flash Point Communications to provide a best-in-class Social Media solution that affords the power of national marketing to the regional marketing of Dealer Ad groups.

The Tiered structure of Ford's marketing - organized into National, Regional, and Dealer-specific advertising - is an approach seen across many industries comprised of companies that have centralized messages that need to be communicated to its local markets.

The TDI/Flash Point solution is designed specifically to provide the framework to regional ad groups to disseminate National information, but still provide the flexibility to localize the message.

The service addresses regional Ad group needs to operate locally and independently with all the speed and flexibility of a local marketer, while also having the benefit of being able to cherry-pick free content from National – from high-profile, media-saturated campaigns to large-budget sweepstakes.

Advantages to Ford Dealer Ad Groups include:

* Lower overall service costs
* Greater synergies between Tier I, II and III
* Speed to market with campaigns, events and promotions
* Best-in-class community engagement and advocacy tools
* Enhanced lead generation and tracking
* Improved flexibility to support local events, sponsorships and promotions.

“As more Ad Groups witness their Facebook fan numbers eclipsing their email databases, I think more and more skeptics are taking a second look. We see it with virtually all of the groups we work with now. Steady fan growth. More and more interaction, engagement and advocacy. Owners and ‘intenders’ identifying themselves and showroom traffic. The partnership with Team Detroit was just what we needed to really turbo charge our efforts on the Dealer Group's behalf," says Scott Empringham, CEO of Flash Point Communications.

The long-term benefits of this service will be seen not just in a sheer increase of online activity by the regional Ad Groups, but in the increase in the integrity and size of their online community/fan base. Dealer groups will be able to spend less time figuring out how to share a powerful, localized message, and more time listening and engaging with a community of potential customers.

The Social Media Service will be powered by Team Detroit Inc. as the liaise to Ford and Flash Point Communications as the content provider.

Ford Dealer Groups currently benefiting include:

Stay tuned for parts 2 & 3 of this story, which explore two early successes of the platform’s use.

ABOUT FLASH POINT COMMUNICATIONS

For over ten years, Flash Point Communications has been recognized as a leading innovator in the digital media marketplace. With an emphasis on social media and specialization in automotive advertising groups, the firm has established itself as an industry specialist serving the globe’s most respected automotive brands including Ford, GM, Chrysler, Toyota, Honda, Nissan and Land Rover. Based in Newport Beach, California, Flash Point services clients from four offices nationwide.

For more information, please visit http://www.flashpointcommunications.com.

ABOUT TEAM DETROIT

Team Detroit, headquartered in Dearborn, Mi., brings together five of WPP’s largest marketing and communications agencies in one central location to provide its clients access to best practices and talent for all necessary marketing and communications services. Team Detroit is the 21st century equivalent of the full-service agency, acting as a portal to provide a single point of contact and accountability. For more information, visit www.teamdetroit.com.

Friday, July 29, 2011

Top Tips and Tricks To Create a Successful Email

How Can I Create Better Email?

You want to get your message to your customers, but how can you maximize your chances? Read on for some simple guidelines that can vastly improve your email deliverability.


1. Personalize your subject line occasionally.
-This can produce open rates up to 13% higher. However, use this tactic sparingly – spammers use it, too.

2. Ask a question in your subject line, if doing so makes sense.
-But avoid multiple question marks - "???"

3. Do not use excessive punctuation in your subject line and body copy, such as "!!!" or "?!?"
-These are known spam filter triggers.

4. Use a deadline in your subject line, such as "Only 5 days left."
-But do not include actual dollar amounts for your offer.

5. Do not use "You" in your subject line.
-Legitimate email between individuals rarely uses it, but spam does frequently.

6. Keep your subject line short (10 words or less).
-Subject line preview space is limited. If you must go longer, put the most important part of your message into the first half of the subject line.

7. Do not use "spammy" trigger words or phrases, such as:

Free! 50% off!
Click Here
Call now!
Subscribe
Double your income
"Hidden"
Information you requested
"Stop" or "Stops"
Lose Weight
Earn $
You're a Winner!
Multi level Marketing
Million Dollars
Opportunity
Compare
Removes
Reverses Aging
Credit
Loans
Satisfaction Guaranteed
Serious Cash
Search Engine Listings
Discount!
Collect
Amazing
Cash Bonus
Promise You
Eliminate Debt
Act Now!
All New

-These are known spam filter triggers.

8. Do not use excessive amounts of capitalization in subject line or body.
-These are known spam and phishing filter triggers.

9. Do not use all, or excessive amounts of imagery (if possible).
-These are known spam and phishing filter triggers.

10. Make sure your "from" name does not contain numbers, or "your friend".
-These are known spam filter triggers.

11. Use HTML text for copy, whenever possible.
-Many email programs block images by default, making content unviewable by recipients.

12. Use "Alt Text" with images. Alt text describes the content of your image, and is visible when images are not.
-Be aware however that formatting options are extremely limited.

13. Send a parallel "text" version of your email.
-A significant number of recipients, especially those on mobile devices, cannot see images in email.

14.Place your offer and /or call to action "above the fold".
-The average email preview pane is 300-400 pixels high.

15. Provide a link to a web version of the email.
-Recipients using mobile devices may not be able to view email images.

16. Request to be added to address book or "safe sender" list (whitelist).
-Whitelisted email addresses bypass most recipient spam filters.

17. Provide links to unsubscribe or opt-out of future emailings.
-And make sure your unsubscribes are acted upon promptly.

18. Write about benefits, not features.
-Consumers buy solutions.

19. Consider linking to video content, and use an image of the actual video.
-Video imagery can increase click-throughs as much as 23%